Reliance Communications
 


  Voice Solutions

Audio Conferencing

 
Overview
Enterprise are going global. A given task needs skill sets that are not available at one place and in one company. Travel is expensive, time consuming and tiring. Collaboration across time zones has become a necessity.

No matter what type of meeting an enterprise needs to hold,Reliance's Audio Conferencing Service offers you a plethora of features supported by expert service from our conference managers.From having to access an instant anytime conference to working with our knowledgeable staff who help you conduct a global investor relations call, you can count on our feature rich audio conferencing solutions.

Own a Virtual Audio Bridge

Every functional owner in an enterprise can own a virtual conference bridge. The owner gets a permanent Conference Code and Dial In Number which gives him the convenience of conducting a conference for project updates, partner meetings and other such applications anytime, anywhere without any prior reservation. Some other capabilities of this service include:

Separate access codes for chairperson & participant - Ensures exclusive rights to the chairperson to control the conference using commands like conference lock, lecture mode among others. This feature also helps maintain safety & security of conferences and allows the chairperson to change passwords as well.

Conference Lock – To prevent the admission of new or unknown participants; a chairperson can lock the conference.

Lecture Mode – Giving training or addressing all participants is very easy now! With a simple command the chairperson can mute all participants & get into a lecture mode..

No conference without chairperson – The conference will start only when the chairperson joins alternatively you can opt for the ‘quick start’ feature which enables you to start the conference with out the chairperson.

Private Roll Call – Allows checking attendance of participants in a conference

Other Features
  • Conference Record
  • Chair Hang
  • Mute – Group/Participant
  • Private Participant Count
  • Operator Assistance during Conference


Reservation based conference

Whenever enterprise users need to conduct a meeting which is prescheduled then they can avail reservation based conference service. This service come in two variants namely automated & operator assisted .Focus group discussions like project reviews can be well addressed by automated conferencing whereas product launches or roll outs can be well managed under operator assisted service. This feature rich service comes with:

Encore – Enterprises can digitally record or edit conferences and access them anytime in future through a simple dial in just like a conference call.

Question & Answer
– How does one address a situation wherein participants ask questions simultaneously to the chairperson? Our experienced operators facilitate these questions in a sequence to the chairperson and these questions and answers are heard by all in the conference.

Polling
– Conducting an opinion poll for e.g. taking feedback of a recently launched product is very easy now. DTMF commands available to participants make this happen online & results are made available immediately

Other Features
  • Call transcription
  • Custom scripting
  • Participant Report
  • Operator Monitoring Throughout

Global Event Call Service

The Global event call service can be availed by enterprises wanting to conduct high profile conferences that are chaired by CXOs or say for an Investor Relations Call. Since such conferences carry a message of high importance it is critical that they are executed smoothly. The following features of our Global Event Call Service help in this regard.

Walk Through – Do a complete dress rehearsal of the conference along with the custom script well before the actual event.

Sub Conference – Allow Senior Management to strategies thoughts well before the main conference call.

Communication Line
– Hotline which enables a lead speaker to be in touch with an operator without disturbing the main course of the discussion
 
 
Write to us at: rcom.bizsolutions@relianceada.com
To book a Video Conference for your next AGM or Board Meetings, call us on: 1800-200-9191 (10 AM - 6 PM, Mon-Sat)
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