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Voice Solutions

Smart CallThrough
Overview

Smart Call Through

Very often, on the other end of an incoming call, is a prospect waiting to be converted to a customer. However, not all businesses are able to treat incoming calls with the respect they deserve, not for lack of will, but for want of an effective inbound call handling system. Reliance Smart CallThrough is an intelligent solution that not only helps you handle each incoming call effectively, but also puts valuable data at your disposal for monitoring and improving business processes.

With this service, you get virtual numbers that can be mapped to real telephone numbers. Incoming calls received on virtual numbers get automatically forwarded to the numbers specified by you, leaving behind a trace. You thus have complete visibility on call data for each virtual number (Calling Number, Time , Duration, Outcome).

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