YOUR FEEDBACK

(Please tick on the applicable rating between 1 to 5, 1 being lowest and 5 being highest.)
Satisfaction with Reliance Product
1. How would you rate your Internet experience on following parameters?
Speed 1 2 3 4 5
Connectivity 1 2 3 4 5
Stability of connection 1 2 3 4 5
2. Please indicate your awareness about special features of Reliance Broadnet
  Speed Select Bonus Bandwidth
  Per minute billing Combo pack with Reliance Landline
Satisfaction with Reliance Billing
1 Is our bill easy to understand? Yes No
2 Do you experience delay in receipt of bill? Yes No
3 Is our bill as per commitment given to you? Yes No
4 Are your billing related queries resolved on time? Yes No
5 Any other problems with billing
Satisfaction vis-a-vis other Service Providers
Are you using / have used broadband services from any other service provider(s)?
  Yes No

If the answer to above is Yes, please tell us the following:

1. Name of the Service Provider(s)    
2. Type of service Unlimited usage Pay on MB basis
  Pay on hourly basis    
3. How long have you used the above service?
  Less than 1 year 1 year - 2 years
  2 years & above
4. How do you compare Reliance services vis-a-vis other service provider(s)?
  No difference Reliance Service marginally better
  Reliance Service much better Reliance Worse than others

Satisfaction with Reliance Communications

Kindly give us your reaction to following statement:

1. I would recommend Reliance products to my friends

 
  Definitely Probably Maybe Never

2. Your Feedback / Suggestions for any improvement in Product / Features or any      other area of Service:

 
3. Should you want us to revert, kindly Click here
 
4. Would you like to register complaint for the same?
  Yes No