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Reliance Communications

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Write to us at rcom.bizsolutions@relianceada.com
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Voice Solutions

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Value Added Features

Value Added Features

Tailor your Reliance One Number to your business requirements to fully utilize its potential.

Origin Dependant	Time Dependant	% allocation	Busy / No answer	Exception list
Segregate callers (route calls to multiple destinations) from different national locations (Useful for regional flavor)	Route calls to multiple destinations with the following options: 1. Time of day 2. Day of Week 3. Date of Year	Route calls to multiple locations as per their call handling capacity. (Useful for distributed call centers)	Divert calls if main line is busy / no answer (ensure maximum call completion)	Answer calls only from your target market area(Do not pay for unsolicited calls)

"Route @" - Your On-line Disaster Recovery Tool

Never have a number down resulting in customer inconvenience or business loss.

Now on a click you can divert incoming calls from one landline desk to another. Anywhere in India, with zero downtime.

When you need, just log in to your RCOM administration portal, enter the number where you want the calls to land and things just get going!!!

Build an efficient, customized system as per your business needs

The Reliance advantage

Network	Nation-wide carrier grade network (ring protection + multi-cut not-out protection 900+ POIs (More than twice that of any private operator)
Operations	World-class network surveillance facility Established any proven processes
Service	Service assurance for entire solution Single point of contact (Account manager) 24 x 7 call center for information and assistance
Experience	Successfully implemented Call Center solutions for 100 large enterprises in Finance, Technology, Aviation, Auto, Pharma, Global Information and other verticals.

Got a question about the right solution for your business

Write to us at: rcom.bizsolutions@relianceada.com

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