E1 DID

A direct line for every user

The Reliance E1 DID service gives you 30 digital channels over a 4-wire system. Each channel can be configured as incoming, outgoing or two-way, allowing highly effective management of voice traffic.

BENEFITS

Direct Line for every user

Each extension on your EPABX is assigned a unique telephone number by virtue of the Direct Inward Dialling (DID) feature. This means every employee gets a direct line on which he/she can be contacted from anywhere, without having to go through any operator.

Digital quality

You can enjoy the benefits of digital voice quality, that's clear and distortion-free. Moreover, a digital service means that your line is tamper proof and hence unauthorised people cannot tap it.

Saving on recurring costs

You get a direct line for every employee, without paying regular rentals for every line. Since callers can now reach the employees directly on their extensions, lesser number of operators are required.

Lesser wires, higher uptime

Hassles associated with managing a complicated jungle of wires (as in analogue trunking) are a thing of the past. Now with E1 DID solution, you get only four wires for every 30 channels. So, the wiring at your EPABX becomes simple, clean and easy to manage, leading to higher uptime as outages reduce significantly.

Direct Line Number Display (DLND)

Today when you call from your EPABX, the CLI that goes out is your board number, thus making it difficult for the called party to identify you. E1 DID service comes pre-enabled with DNLD feature so that your direct phone number is displayed to the caller.

Enhanced service Availability

Performance and availability is no longer a cause for concern. Reliance Communications has invested in the state of the art fibre optic network with ring architecture right up to the building, to provide automatic recovery of traffic, in case of failures.

No congestion or busy signals

No congestion or busy signals for your callers. E1 DID ensures that a call will be connected through the first available free channel from a group of channels. You also get the reports of the voice traffic helping you to plan for resources early.

Got a question about the right solution for your business

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