Reliance Business Services
 


  Voice Solutions
Audio Conferencing
 
User Guide
Setting Up a Conference
Joining as a Chairperson
Joining as a Participant
Commands for the Chairperson
Commands for the Participant

Setting Up a Conference
 


You can set up a conference by inviting your participants via an email, SMS, FAX or phone. Remember to specify the desired date and time of the conference, along with the following:

  • Conference Dial-In number

  • Conference Code

  • Security Code

Please refer to your wallet card for the Conference Dial-In number.

You can also set up a conference by first joining as a Chairperson and then dialing out to all or some of your participants.

 
 
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Joining as a Chairperson
 
  • Dial the Conference Dial-In number
  • Enter the Conference Code followed by ‘#’

  • Enter the Chairperson Code followed by ‘#’
  • Enter the Security Code followed by ‘#’

  • Record your name if prompted and accept the recording
  • Now commence your conference after the participants join the conference

  • Use the ‘Dial Out to Participant’ command  if required
 
 
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Joining as a Participant
 
  • Dial the Conference Dial-In number
  • Enter the Conference Code followed by ‘#’

  • Enter the Security Code followed by ‘#’
  • Record your name if prompted and accept the recording
  • The conference will start once the chairperson joins
 
 
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Commands for the Chairperson 
 

Command

DTMF Code

Individual Operator Assistance

Operator Assistance

Conference Recording

Entry and Exit Tone change

Roll Call

Group Mute (Lecture mode)

Group Un-Mute

Individual Mute

Individual Un-Mute

Conference Lock

Conference Unlock

Auto Continuation On/Off

Private Participant Count

List of Key Commands Available

Dial out to participant
To dial out press *1 during the conference and after the IVR prompt enter the dial out number followed by the # key.
After entering the details IVR will confirm the dial-out number and will ask to press # key to continue dialing.
After the call is connected, the following can be done

  • To connect participant to the conference

  • To connect current participant to the conference and continue dialing

  • To disconnect the current participant and come back to the conference

  • To disconnect the current participant and continue dialing

  • To change the dial out number

 

00

*0

*2

*3

*4

*5

#5

*6

#6

*7

#7

*8

*#

**

*1

 



*1

*2

*3

*4

*

 
 
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Commands for the Participant
 

Command

DTMF Code

Individual Operator Assistance

Operator Assistance

Roll Call

Individual Mute

Individual Un-Mute

Private Participant Count

List of Key Commands Available

00

*0

*4

*6

#6

*#

**

 
 

 

 

 

 


 
 
Why Reliance Business Services?
  • Widespread coverage
  • Convergent voice-data-video network
  • Global expertise
  • Consultative approach
  • Customised solutions
  • Dedicated customer support
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