Reliance Business Services
 


  Voice Solutions
MPLS 2.0
 
At Reliance, all our services are designed keeping your unique business requirements in mind. Our MPLS 2.0 gives you multiple benefits that make sure your business runs efficiently with a scalable, secure and cost-efficient reliable solution.


  • Unprecedented Reach
    With the wildest reach Reliance brings one of the largest multiservice networks to cities and towns all across India. This offers your business a range of connectivity options including Fiber, TDMLL, EthernetLL, Local Multipoint Distribution System (LMDS), Unlicensed Broadband Radio (UBR), Wimax, EVDO and 3G.

  • Service Quality
    At Reliance, we go that extra mile and constantly strive to ensure that the service quality standards for MPLS 2.0 exceed the expectations of our customers.

    The quick deployment feature endeavors to deliver service at the customer's business site in less than 7 days. This is done using the HSD/3G network with assured bandwidth'. The entire service rollout is a program managed with a Single Point of Contact (SPOC) to enable a hassle-free project rollout.

    At Reliance, network performance attributes are backed by stringent SLAs. We have also enhanced our service to provide Application Service Level Objectives (SLO) and Application Quality Scores (AQS) for all our customers' business critical applications.

    Our web-based management interface, `CNM', provides complete flexibility to manage customer services, analyze performance reporting, raise trouble tickets and request service changes. The emphasis is on providing a set of comprehensive management tools for customers to understand the business value of their network and take informed decisions on capacity planning. Reliance's dedicated Enterprise Telephonic Customer support is available 24x7x365 to guarantee round-the-clock service for our customers.

    To ensure that the top management has unbiased customer feedback, we have an independent and unique audit mechanism, 'Tech Check', which enables us to collate customer responses on service quality and make the required improvements.


  • Future Proof
    Focused on being a leader of technology and innovation at all times, we, at Reliance, consistently challenge ourselves. By leveraging MPLS 2.0 technologies, our customers' investments will be completely protected. The MPLS 2.0 mantra is one network, multiple services, all delivered securely.'


    • Enabled with IPv6 and provides you with a seamless network to continue with both v4 and v6 addressing as desired.

    • A host of billing options including flexible, usage-based billing.

    • Explicit differentiated service classes based on applications

    • Full service suite of managed network and security services to ensure that customers focus on their core competency and strategic decisions while we manage the complexity of running their network.

    • Enabled with an Intelligent Application Aware Network with application visibility, control and optimization.


  • Security
    Reliance's MPLS 2.0 offers you a completely secure multiservice network. This includes helping you extend your business network securely for remote access, telecommuting and extranets. All of these are supervised by an ISO 27001 certified SOC. A full suite of managed security services, including professional services, is available to help your business become completely secure, without the complexity and technology challenges associated with the objective of achieving a zero day response capability.

  • Business Transformation Tool
    Traditional service providers focused on providing the enterprise only with connectivity. With MPLS 2.0, we have a transformational approach that focuses on the end user experience and productivity, to demonstrate the business value of the enterprise's network to the CEO. Reliance's next-generation, intelligent application aware network wrap enables our customers to have application

 
 
Why Reliance Business Services?
  • Widespread coverage
  • Convergent voice-data-video network
  • Global expertise
  • Consultative approach
  • Customised solutions
  • Dedicated customer support
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