Reliance Business Services
 


  Voice Solutions
Virtual Private Network
 
MPLS VPN Features
The Reliance MPLS (Multi Protocol Label Switching) VPN (Virtual Private Network) and associated managed services is a suite that enables CIO’s to outsource building and/or management of enterprise wide area networks (WANs) that confirm to their business and functional requirements.

The overall benefit is a substantial reduction in administrative overheads and more time available for core responsibilities. The resources that get freed up in the process are available for redeployment in core IT activities.

Enterprises can now build their corporate networks by simply plugging into the Reliance Pan India and International network to bring their offices and other biz entities on-line with IT applications. It is a comprehensive solution that provides for convergence of biz data, internet, voice and video content carriage on the enterprise WAN.

  • Maximum Reach
    Enterprises can now extend IT applications and services to all the office locations such as your regional offices, branches, call centers, company points of sale, factories or development sites with India’s largest MPLS network. Choose bandwidths ranging from as low as few Kbps and scaling to multiples of Gbps.

  • Connecting Employess Travelling Abroad
    Employees travelling abroad can connect to their corporate networl with SSL Office Connect, a remote access solution,using any internet connection. The security policies can be set by the enterprise administrator and the same are applied automatically and seamlessly whenever user tries to connect to his company VPN.

  • Remote Site Connectivity
    Remote sites users can opt for 3G1X CDMA Wireless Data solution or ISDN / POTS Dialup solution providing a secure VPN access with no exposure to Internet. This Pan India network provides connectivity from 20,000 towns and 450,000 villages with more towns being added every month.

  • Connecting People on the Move
    Business travelers who need to be always connected to corporate network can use CDMA Wireless PCMCIA Data Cards equipped on their laptops and stay connected in a secure private network even while they travel.

  • Telecommute
    CXOs or other senior users in the organization aspiring for a Office-Network experience @Home and Telecommuters or employees working from Home can avail India’s first ‘Telecommute’ service and stay connected securely to their corporate network through a internet-free ubiquitous WiMax connection.

  • Traffic prioritization
    It is important to appropriately prioritize mission critical, business critical, delay sensitive and general purpose data traffic in order of importance and application requirements. Reliance MPLS VPN comes with Class of Service (CoS) capabilities that enable you to assign different priority levels to traffic from specific applications such as ERP, CRM, SCM and to the traffic generated from  voice, video, internet, email and other applications

    Traffic prioritization

  • Near 100% Uptime
    The MPLS VPN network’s self-healing architecture provides high uptime for the enterprise data networks and ensures a near 100% availability backed by a 24x7 service support and industry leading SLAs.
    This is made possible with ring topology and fiber to the building investment made in the access and edge networks that touch the enterprise offices. So in case of a disruption on one segment of the fiber network, the traffic is automatically routed through the other segment of the ring, thereby making the network self-healing.

    The traffic in the core network is protected even further. The core is composed of a thickly meshed network providing for multi path restoration. Finally even the international submarine cable network, operated by Reliance Globalcom’s( a division of Reliance Communications) wholesale product Reliance FLAG.It has two paths to any international destination i.e through the West and the East.

    Near 100%

  • SLA’s
    Optimal service quality is guaranteed by the industry’s most advanced Service Level Agreement (SLA), covering Service Availability inclusive of the last mile, Network Latency, Network Packet Loss, Network Jitter and Mean Time to Restore (MTTR). SLAs are further differentiated class-wise in cases wherein the enterprise opts for a Class of Service (CoS) implementation.

    The SLA achievement performance is by far the best in the industry and understandably so as all the network components are owned and managed by Reliance.

  • Online performance reporting (Customer Network Management -CNM Portal)
    IT administrators can leverage the powerful feature set of CNM for pro-active capacity planning, to view performance of their corporate network online, doing trend analysis and co-relating with IT application performance and other purposes. The CNM feature suite includes:

    - Online performance reports
    Links performance reports: Bandwidth utilization, Latency, Packet Loss, Jitter
    Device Specific reports:  Device availability, Buffer Utilization, Memory Utilization, Error IN, Error OUT

    - SLA conformance reports
    - Facility to raise  Trouble Tickets (TT)
    -Alerts on planned events and service outages
    - Contact information of Reliance Account and Service Assurance Managers

  • Disaster Recovery (DR) architecture
    The combination of MPLS VPN service with our IDC services that include shared/dedicated hosting and IT infrastructure services provides a very elegant solution for enterprises to build their primary/ secondary DR site at the Reliance IDC and get it seamlessly networked with their corporate WAN

  • Topologies Supported
    Hub and Spoke,Any-to-any,Partial mesh,Redundancy of Last Mile

  • Security
    Routing separation between VPNs is achieved by the usage of separate VRF (Virtual Routing and Forwarding) instance for each configured VPN. Each VRF contains routes for only one VPN populated using static routing or dynamic routing between Customer Edge routers (CE) and Reliance Communication’s Provider Edge (PE) routers. Every VPN having a separate VRF results in complete routing information separation between the VPNs on the PE router.

    Even without IPSec, the security is as good as FR or ATM

  • Flexible IP Addressing
    Support for existing public or private addressing schemes

  • Managed Services
    Enterprises can opt for a host of end-to-end managed services covering
    • Network Design Consultancy
    • Remote Management of CPEs
    • 24x7 Technical Service Desk
    • CPE Configuration Management
    • Change Management
    • Bandwidth optimization
    • Security Management
    • Network Migration Services
 
 
Why Reliance Business Services?
  • Widespread coverage
  • Convergent voice-data-video network
  • Global expertise
  • Consultative approach
  • Customised solutions
  • Dedicated customer support

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