According to Mr. Manish Choksi, Chief - Corporate Strategy & CIO “The WDVPN solution offered by Reliance allowed Asian Paints IT to provide secure connectivity to company resources while being on the move. It also had an easy setup procedure which meant wide user acceptance. ’’

The conventional meter reading method required the inspector to visit the consumer premises and record the meter data for a particular period, either manually in meter books or in hand held instruments known as MRI. It was a time consuming job to read each meter and also there was a scope for errors. It was a tedious job which required huge manpower for reading the meters as these consumers are spread across Delhi.

Solution-
RCOM has provided BSES with a unique solution of CDMA AMR on WDVPN technology through which meter reading is done from a central location without visiting customer premises. The entire process from meter reading to billing is now fully automated .It has been incorporated to minimize human interface while downloading of meter data and to reduce billing as well as accounting errors.

RCOM’s WDVPN solution enables quicker, efficient and reliable meter reading which has increased operational efficiency and reduced cost. All this has led to reduction in the billing time, improvement in the billing quality and better revenue realization further leading to consumers’ satisfaction. Moreover, it helps to analyze customer load patterns and keeps a check on meter tampering thus reducing illegal abstraction of energy.

According to Mr.K.B. Singh, VP-IT, BSES Delhi “The implementation of AMR at such a vast scale is in itself one of the largest deployments in India, which makes it unique. The project was deployed for internal business operations of BSES Power at Delhi. It impacted business, customer care, technical operations and monitoring and regulatory compliance.

Though, a combination of the various primary modes of network connectivity proved to be effective but the cost of commissioning and running two parallel networks to support 5-8% of the outage on an online network was a non-feasible proposition. Fullerton was in need of a fast, economic and viable backup network solution which could be easily deployed across all branches and become operational without much support structure.

Solution-
Reliance Communications addressed Fullerton’s need by offering it WDVPN architecture to ride on. This consisted of a USB based dongle which can be plugged into a laptop or even a USB enabled Desktop. The CDMA based wireless device was designed to authenticate and connect the remote system securely backhauled right into Fullerton’s intranet. RCOM’s solution was implemented across more than 800 branches and also at various managerial/executive levels for ease of workflow authorizations, MIS access and other business tools.

According to Mr. Abhijeet Upponi, VP Technology Infrastructure at Fullerton India “Service availability at the branch not only increased drastically with reported proportions but it did so with minimum or low skill support intervention limited to local or regional Helpdesk. The best part is that this backup option is being paid only for the outage window that the primary network mode possesses and not for the standby time. RCOM’s proposal was more than a welcome alternative.”

According to Mr. Mahendra Patel, GM IT at JMC Projects “If we want to satisfy our customer’s need by starting work and communication from day one – only option available is wireless cards and phones. Since we wanted to have secure and faster connectivity, we have opted for WDVPN from Reliance.”