FAQs

Tell me more about 3G technology.

3G is the next generation mobile technology offering higher speeds on both uplink (up to 5.7 Mbps) and downlink (up to 28 Mbps). It will enable a host of rich multimedia services such as video calling, video on demand, and provide a richer experience for existing services such as mobile internet, mobile TV and MMS.

3G networks operate on technology called High Speed Downlink Packet Access (HSPA). Data is transmitted many times faster than earlier 2G networks. This basically means that in addition to the earlier audio, graphics, and text, you can now send and receive video content too — provided you have a 3G-enabled handset or USB datacard and are in 3G coverage areas.

What is the difference between 3G Mobile broadband and Wi-Fi?

Wi-Fi is a technology used to connect mainly laptops and some mobiles within small areas (typically a few hundred metres max). 3G has a much broader coverage and works also with a broader range of mobile devices. With a Mobile Broadband dongle, you will connected to the internet everywhere there is Reliance 3G coverage (speed varies according to your area, just like Wi-Fi).

Is 3G right for me?

If you travel regularly and pay often for hotel internet, if you are a student and need to do your papers on campus, if you need to work a few hours more and would prefer to do that from home, if you don't have a landline but would like to be connected to the internet, then this is the best option for you.

What are the features available to me on 3G?

You can do very fast data transfers, make video calls, get video and music streaming, watch live TV, check mail, send instant messages, and fulfill all your internet tasks.

How do I know if I'm in 3G coverage?

If you have a 3G phone, you'll see a small symbol on your phone. This symbol is usually a small '3G' sign on the upper left corner of your screen. Depending on the handset, it can also appear as '3.5G' or '3G+' if you are in areas with faster speed coverage.

Do I need to get a new number to use 3G?

No. 3G services can be provided on your current number provided it is a GSM connection and you have a 3G handset. If it is a CDMA connection, then you will need to port your number to 3G using mobile number portability (MNP).

Do I need to get a new SIM?

No. You do not need to get a new SIM if you currently have a GSM SIM. However if you have a CDMA connection, you will need to get a new 3G SIM.

How can I know more about Reliance 3G?

Reliance will communicate more about its 3G services and the various features, pricing plans, coverage areas as soon as the service is launched. The website of Reliance Communications www.rcom.co.in/3g will also host updated information

What is IOS 5 iMessage?

iMessage is a free instant messaging add-on feature for all IOS 5 users. Here are some of the things you can do with iMessage:

  • Send unlimited text messages via Wi-Fi or 3G
  • Send images, videos, locations and contacts
  • Seamlessly send and receive messages from your iPhone, iPad or iPod touch
  • Share conversations with multiple friends with the Group Messaging feature
  • Track your messages with delivery receipts and optional read receipts
  • Be assured of secure encryption for text messages

How can I activate iMessage?

Navigate to Settings > Messages > iMessage > ON > Activation Confirmation on your iPhone 5 While activating iMessage, you will receive a prompt on your Apple Device "Charges may apply as per carrier tariffs" and will be charged for ILD SMS for activation.

You will need to log in using your Apple Id. If you do not have an Apple Id, Click > Create Apple ID (you will need a valid email Id for creating an Apple Id).

Once your Apple Id is created, you will receive a confirmation mail on your email Id that you can use to validate the iMessage activation.

How can I send an iMessage?

To send an iMessage, all you need to do is save the email Ids of the recipients in Contacts.

Contacts > Tap Email Id > iMessage

Get in touch with us…

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