Reliance Communications
 
Roaming - Dual Mode enabled handheld
 

Roaming with BlackBerry 9630 Tour

Blackberry 8830BlackBerry 9630 Tour Dual Mode CDMA and GSM roaming
The world phone empowers the business user to travel wherever roaming exists worldwide .In countries where a CDMA roaming partner exists, the BlackBerry 9630 Tour will latch on to the CDMA network and in other places the BlackBerry 9630 Tour will latch on to a GSM partner network ensuring, the business user is connected any time ,anywhere.

The BlackBerry 9630 Tour will have a GSM SIM card provided at the time of purchase. There will be a single number for both CDMA and GSM network.

Activation of the SIM Card will be as per the applicable norm for CDMA International Roaming. A deposit will be applicable as per the customer category.

You have the choice of getting the SIM activated or calling Reliance customer care at 30336363 for activation of International Roaming by quoting the SIM number (printed on the SIM).

Dialing Plan while Roaming on CDMA networks Dialing Plan while Roaming on GSM networks
In the visited country
To Landline < National access code> <Area code> < Telephone number> + <Area code> < Telephone number>
To Mobile < National access code> < Mobile number> +< Mobile number>
Outside the visited country
To Landline < International access code><Country code> <area code> <telephone number> +<Country code> <area code> <telephone number>
To Mobile < International access code><Country code> < Mobile number> +<Country code> < Mobile number>


Snapshot



Phone- BlackBerry 9630 Tour
Slot for GSM SIM for global GSM Roaming, CDMA in India and USA

Network- CDMA

Example    
USA Voice Data
Operators Verizon
Activation Post International Roaming activation request given to the customer care – the customer needs to download the preferred roaming list ( PRL ) on your handset by sending “PRL“ as an SMS to 53733 and then dialing *228. This process will enable the customers to roam on CDMA partner networks. Please note PRL should be downloaded at least 24 hours before departure.
Others NA

Network- GSM

Example    
All GSM Countries* Voice Data
Operators As per list in the website
(Pls carry printout)
As per list in the website(Pls carry printout)
Activation NO need for PRL - shall be
enabled with GSM SIM
NO need for PRL - shall be enabled with GSM SIM
Others NA

* Roaming shall not be available in the countries which do not feature in the list.

Using your handheld while roaming

Switch off and then switch on the CDMA/ GSM handset to roam on GSM partner networks. In case you are unable to make calls, follow the steps given below :

 Power on the handset
 Handset will log onto the CDMA/GSM network.
 Handset will register on the available network. This process will take few minutes.

Demonstration

How will the BlackBerry 9630 Tour work in the USA?

 Power on the handset
 Then go to Options in the menu
 Select mobile network
 Go to Network mode
 Select 1X EV.

The World Phone will work with Verizon network in the USA. In the USA only CDMA 1xEV can be selected.

How will the BlackBerry 9630 Tour work in Europe? – In countries such as Italy, Netherlands, Switzerland, Sweden, etc .

 Go to Applications (BlackBerry icon) on your main screen of your BlackBerry 9630 Tour..
 Then go to Options in the menu
 Select mobile network
 Go to Network mode
 Select GSM.

Please ensure that a capital GPRS appears. In case a lower case gprs appears, the BlackBerry 9630 Tour will be on voice roaming only and an appropriate data roaming partner needs to be selected to manually enable email.

For manual selection

 Go to Applications (BlackBerry icon) on your main screen of your BlackBerry 9630 Tour..
 Then go to Options in the menu
 Select mobile network
 Go to Network Selection Mode.
 Choose manual roaming and select a data roaming partner from the list on the website.

Roaming charges in CDMA countries

 
Call 30336363 from
any phone or * 363
(toll free) from your Reliance BlackBerry

Email
customercare.blackberry
@relianceada.com


While Roaming
Call 91 22 30333535

*(toll free) when called from India.

*International Long distance charges applicable when dialed from abroad.

Email:
Customercare.IR
@relianceada.com