Reliance Communications
 
Web Solutions Customer Care
 

Now manage your Reliance account with our Web Solutions. This service helps you manage your Prepaid/ Postpaid accounts online for all the products and services you've availed.

With My Services, our secure login based option, you can view and pay your bills, opt for new services, activate/deactivate subscriptions and more. You can also link multiple Mobile / Landline / Big TV / Broadband accounts under single login.

To get started, visit http://myservices.relianceada.com/launchAMSS.do., and create your personalized login.

  Expand all   Collapse all
 
Postpaid
  Billing information
Your entire bill related information is available under single tab My Billing -> View Bill>. You can view bill details like Bill Statement Number / Bill Date / Payment Due Date / Bill Amount etc at single click. My Services allows you to view details of your last six statements and enables you to download the same.
 
  Pay Bill
Make hassle free online Bill Payment. You can make your Bill payment online through Net banking, Credit card (Master / Visa / Dinner) or Debit card.
 
  Payment Details
Keep track of your mobile bill payment; check last 5 transactions details like Mode of Payment / Payment date / Receipt Number etc under My Billing -> Payment History> and download payment receipt.
 
  Credit Limit
Know your credit limit and make the maximum use of the same.
 
  Unbilled Amount
To know your latest unbilled amount click My Billing -> Unbilled Usage> and keep track of your usage.
 
  CCSI / ECS Registration
Register with simplified automatic bill payment process through ECS or CCSI and enjoy freedom from remembering due dates, payment delays and resultant inconvenience.
 
  My Data Usage
Get an idea of what your data usage is. My Data Usage Meter allows you to view an estimate of your current data usage.
 
  Bill Analysis
Analyze your bill and usage.
 
  Create / Track Service Request
Solution to all your troubles is just a click away. Submit request / create complaints through Customer Care -> Create Service Request> option.
Prepaid
  Account information
Know your account status, account balance and validity under single tab Recharge -> Account Details>.
 
  Online Recharge
Recharge your account instantly. Our Online Recharge feature allows you to select recharge voucher from our wide range of products. You can opt for
  • Top up
  • Special Tariff Vouchers
  • Packs
Moreover you can view details of recharge vouchers like Talk-time & validity, Service usage charges etc. before buying the services.
 
  Create / Track Service Request
Solution to all your troubles is just a click away. Submit request / create complaints through Customer Care -> Create Service Request> option.
 
View our exciting demo video. They will guide you through all the necessary step & procedures involved to manage a specific service.