A little more information to help make your choice easier
Reliance has a unique property called the Zero Plan. You can now get the HTC Smartphone on the Zero Plan. The Phones are powered with CDMA technology which is superior to the usual GSM network.
Local @ RS.1/- STD @ RS 1.5/- ILD @ Rs. 5/-)
All the above Smartphones come with:
Below are the EMI options for HTC Smartphones
Yes, we are happy to provide the HTC Smartphones with the Zero Plan with an option for down payment and great discounts.
Below are options that you can explore:
You can use the HTC models with Reliance GSM SIM cards also. The Unlimited offerings of the Zero Plan are currently available on Reliance Postpaid CDMA.
Yes, we are delighted to extend the exciting offer on MNP. We welcome all customers on Reliance CDMA who want to avail the unlimited benefits on the truly unlimited HTC Smartphone plan.
We are happy to provide this offer to Reliance Prepaid GSM customers with port in request. We shall welcome customers on Reliance Postpaid CDMA For Reliance Prepaid CDMA customers, Prepaid to Postpaid migration process to be followed and then the Zero Plan can be purchased.
All HTC Smartphones are dual SIM supporting CDMA EVDO (High Speed 3G-like data) and GSM. You can insert a CDMA/3G SIM in the CDMA/3G card slot while GMS SIM should be used in the GSM slot as per details provided on the SIM slot.
CDMA & GSM SIM cards should be Micro SIM only. CDMA SIM cards should be Diamond SIM only.
We are happy to provide you with a Reliance CDMA SIM card without any additional charges and the SIM card will be activated for you within 48 hours. This SIM card can be used on HTC Smartphones. Customers need to be provided with Diamond SIM card, so that High Speed Data can be used.
That will not be a problem at all. Your existing SIM card can be used in HTC models without any hassles.
The HTC Smartphone purchased through Reliance is not locked to Reliance network. You can use the phone from any SIM/operator of your choice. However, since this is a bundled offer, it is in your interest to use Reliance CDMA.
If you face any issue with regard to our service, we will ensure that the issue will be resolved. If you still decide to move on, you can move to any operator subject to MNP clearance.
Please note, in these cases, there will be no refund on discontinuation of service.
What does the Postpaid plan have?
The Postpaid plan has the following:Unlimited voice calls which include local and STD calls on Home and Roam network*. However, ISD calls will be charged as per the tariffs that keep getting updated at www.rcom.in.
You will also be able to enjoy unlimited local and STD SMSes, unlimited high speed 3G-like data across India.
(*No charge up to 3000 SMSes, anything over that will be chargeable at:
Local @Re. 1/- STD @Rs. 1.5/- ILD @Rs. 5/-)
We are happy to announce that a security deposit of Rs. 800/- is waived off for the Zero Plan. Please note as per TRAI guidelines the SMS is capped to 3000 SMSes per month.
You can enjoy unlimited high speed 3G-like data from your mobile. The speed of the data will vary based on your location and our corresponding CDMA network coverage.(NE, AS, JK do not have the CDMA coverage)
Your unlimited free usage includes usage on roaming as well. You will not be charged for local and national usage. International calls and SMSes will be chargeable.
Please note, the monthly bills will be sent on your registered email address and that there will be no provision to deliver the hard copy of your bill.
There will be an invoice generated every month with Zero Billing charges. However, if you are not making ISD calls or SMSing (beyond 3000) or on ISD roaming, you will not have to make any payment.
(As per Forty Sixth Amendment order, 2008) dated 24-Jan-2008, Ebill should be given to the customers who have explicitly opted to receive the bills electronically, the explicitly consent of the customer should be in a written form or through a confirmation mail and the record should be kept for 1 year.
Yes, a security deposit needs to be paid for activation of ISD services as per existing process.
All benefits of the offer will work even if you change your handset within the next 24 months.
However, please note that this plan will work only on CDMA handsets and not on dongles.
Yes, you can buy this phone on a full payment plan at a bundled price and save lot of Money by availing discounts.
You can make the payment by credit card, cash or debit card.
No, there is no fair usage policy as of now. However, Reliance reserves the right to discontinue the benefits if the plan is used beyond the prescribed TRAI guidelines for any commercial or telemarketing activities.
To get the best experience of this offer on your phone, you will have to use the phone in CDMA circles. You can use this phone across India except Jammu and Kashmir, North East and Assam.
This offer is applicable across the following HTC models, purchased from Reliance:
If these HTC models are not purchased from Reliance, this offer will not be valid. This is a bundled plan with the phone.
Yes, the EMI offer is available only on credit cards.
Yes, the entire payment gets blocked and you can enjoy the benefits without worrying about the bill.
You can make a purchase using any of the following mentioned credit cards at Reliance Webworlds, Reliance Mobile Stores and HTC outlets.
For shop.rcom.co.in the following mentioned credit cards can be used:
Currently the offer is available only on credit cards whose EMIs will reflect in the monthly statements of the credit card.
The validity of the offer remains fixed for 24 months from the date of purchase and there shall be no extension for the unused period.
After 24 months the customer will enjoy truly unlimited benefits as available in the current combo with the best available plan. The security deposit for ILD will need to be submitted.
Yes, as per the TRAI policy the SMS is capped to 3000 SMSes per month. And after 3000, they will be chargeable at local @Rs. 1/- STD @Rs. 1.5/- ILD @Rs. 5/-)
At the time of activation, High Speed 3G-like data is not activated. RMS/RW needs to use a backend process for HSD service activation. Note: *For High Speed Data the customer needs to use a Diamond SIM card.
New Customer: The special unlimited plan with HTC will be activated immediately before you walk out of the store.
MNP Customer: If you wish to port your existing number to Reliance, then our store representatives will help you with the MNP process. Your services will be activated as soon as we get clearance from the central authority and your existing provider. Please be assured that we will provide all the required support to make this transition a smooth one.
We are delighted to offer the Zero Plan for new as well as existing customers.
Your plan will be activated within 48 hours of your purchase. We will also reimburse you for usage on local and STD voice, SMS and data till the new plan has been activated. Service Request needs to be created for this so that new plan is activated for the customer in 48 hours.
This plan is available on Reliance CDMA and with Port in we welcome you on Reliance CDMA to enjoy Unlimited Benefits offering with HTC Best Smart phones
This offer is available across Reliance World and HTC outlets or you can also shop for the product online at shop.rcom.co.in
This plan is exclusively for customers who have purchased the handsets along with the plan as a bundled offer from Reliance. You can avail our Reliance special unlimited plan at just Rs. 1,499 per month for the handset that is not bought from Reliance.
With the Apple voucher, Apple Zero Plan can be bought. For HTC Smartphones, you need to buy HTC Zero Plan voucher or you get the HTC Zero Plan directly from Reliance Web Worlds and Reliance Mobile stores.
As per the new RBI guidelines, there is an interest cost since it is financed by the bank in easy EMIs. The EMI value specified includes the interest cost which will be specified to you separately at the time of purchase.
Please note, the interest cost will be settled by you every month with the bank in your monthly credit card settlements. Also any interest that the bank may charge due to payment dues on the credit card has to be clarified with the bank.
Unfortunately, currently no other buyback offer is available.
To know more, you can visit http://www.htc.com/in/smartphones/
All repairs and replacement will be as per the replacement policy of HTC.
Yes, the attractive HTC bundled offer on Reliance can also be purchased online with just a few clicks at shop.rcom.co.in.
Though you save on time and energy by making an online purchase however the price of the combo offer remains the same as available at the Reliance stores.
Yes, you will get a confirmation SMS as soon as the purchase is completed.
The handset will be delivered at your doorstep within 72-96 business hours of making the online purchase.
On making an online purchase you will get a call from our executive asking for a convenient time to visit you to collect your documents and deliver the SIM.
On collection of documents, the SIM will be activated with the special unlimited offer will be active within 24 hours.
You will receive the courier tracking number or link on SMS and email once your product has been shipped and directly on clicking the same you will be able to track the status of the product shipment.
Yes, the helpline number is mentioned on the website and also on the email confirmation you will receive. You can contact the same for any queries related to your online purchase.
In case there is any issue with the device at the time of device delivery that you have purchased online then the handset will be replaced at any authorized HTC outlet as per the HTC replacement policy.