Your personal answering machine

• Reliance Mobile’s Voicemail service (VMS) is your personal answering machine that will record messages whenever you are not reachable.
• The service can be activated to record messages in the following situations:
• When you are not reachable (e.g. out of coverage area or phone not switched on) or an incoming call is not answered
• When you are busy on another call alternatively, you divert all incoming calls automatically to the voicemail (not recommendable)
• To activate VMS service dial *410.

This facility is not available for Reliance GSM customers 

How it works

• While you are talking on your first call, you will hear a beep, and the mobile number of the calling party will be displayed, indicating that a second incoming call is on waiting.
• In the meanwhile, the (second) caller will get an announcement for 30 seconds: "The Reliance customer you are trying to contact is busy on another call. Please stay online."

While the second call is waiting, you can

• Put the first call on hold and accept the incoming call.
• Hang up the first call and accept the incoming call.
• Reject the incoming call.
• Ignore the incoming call.
• If you have activated voicemail and set the condition for diverts, the incoming call will be diverted to the voicemail box.
• Otherwise the incoming call will be disconnected after 30 seconds.

If Call Waiting has not been activated, the caller will receive a busy tone.

Put your call on hold and perform any of the following functions from your handset:

• Make a second call.
• Receive a second call, which is waiting.
• Switch between calls.
• Check or send a text message.
• Check your voicemail.
• Use any other feature of the phone.

How to use (CDMA)

• A call can be put on hold by pressing the call key. To resume the call, press the call key again.
• The person on hold will be asked to stay online. S/he will hear beep tones periodically.

Activate or deactivate at your will

• To deactivate Call Hold, press *312 +  call key. Once deactivated, incoming calls received while talking will be ignored, and the caller will hear a busy tone.
• To reactivate Call Hold, press *311 + call key.
• To deactivate for only a particular call, dial *313 followed by the calling person’s number.

Call Divert is available in the following configurations

• Immediate call divert (unconditional): All incoming calls are diverted to the number you choose.
• Call-divert-busy-divert: Calls are diverted only when you are busy on another call.
• Not-reachable-No-reply divert: Calls are diverted only when your mobile is off or out of coverage, if its battery is down, or if you do not reply within a specified time (say within 60 seconds).
• In all cases, the caller hears a message: "Your call is being forwarded."
• Call-divert-default: When Call Divert is activated, but the Not-reachable-No-reply feature is not activated, incoming calls will be diverted to your Voicemail box.

Immediate call divert

• Activate: Dial *301 + Local phone number without STD code + (call key)
• De-activate: Press *302 + (call key)

Call divert on busy

• Activate: Press *305 + phone number without STD code + (call key)
• De-activate: Press *306 + (call key)

Not reachable-no call divert

• Activate: Press *303 + phone number without STD code + (call key)
• De-activate: Press *304 + (call key)

Features

• A maximum of three people (including you) can participate in a conference anytime.
• Any one can disconnect or drop off from the conference.
• If the initiator of the conference disconnects, then all three are disconnected and the conference call ends.
• A conference call can be set up with any telephone, regardless of the service provider.

How to use (CDMA)

• Call the first person and wait until the call is connected.
• Put the call on hold by pressing the call key.
• Dial the second call.
• Wait until the second call gets connected.
• Once the second call gets connected, you have following options:
  • Swap between the calls: Press 2 + call key.
  • Drop the person you just dialled and connect to the one on hold: Press 1 + call key.
  • Establish a three-way conference: Press 3 +  call key.
  • Once a conference has been set up, you cannot split the participants into two separate calls, until one of them disconnects.

Features

• You can view the caller’s number on your phone. If the number is stored in your phone book, then that stored name will be displayed on the screen.
• You can identify missed calls and redial previous calls.
• The CLIP facility will be provided to a prepaid customer free of cost.Postpaid customers CLIP will be charged as per the tariff plan

Features

• When CLIR is activated, instead of your phone number, a message like ‘Restricted number’ or ‘Incoming call’ is displayed on the screen/caller ID device of the phone you call.
• Availability of this facility is governed by Government of India regulations. This facility is not granted automatically, and Reliance Communications reserves the right to grant this facility only to certain subscribers, based on fixed criteria.

If you lost or changed your phone, the idea of again keying in all contacts into your address book is scary. With Backup Contacts, you save time and all these efforts.

• It is a wireless service that saves a copy of your address book to a secure web site. Anytime you switch to a new phone, Backup Contacts transfers your saved address book to the new phone.
• You can manually save your address book or schedule automatic updates.
• You can access the backup address book and can view, print, add, delete and edit contacts.
• Updates are sent to your phone with one click.