Data Center Services

IT Managed Services

We have nearly two decades of experience in managing IT infrastructure for thousands of Colocation customers. Our highly-evolved and comprehensive suite of Managed Services, powered by advanced management tools and highly-skilled experienced professionals, enables you to derive enhanced performance from your IT assets in the hosted environment with minimal time and effort. The outsourcing advantage of Colocation gets a further boost with these services.

Server, OS, Database

SERVER & OS ADMINISTRATION
  • Monitoring of CPU, memory, network, disk, etc.
  • Configuration and performance management
  • OS hardening, security & patch management
  • Troubleshooting and vendor management
DATABASE ADMINISTRATION
  • Configuration and resource monitoring
  • Database performance management
  • User session and privilege management
  • Patch, security update and load balancing
  • Backup and log management
  • Database cluster management (optional)

Network and Security

NETWORK MANAGEMENT
(DC ROUTER, DC SWITCHES, LOAD BALANCER)
  • Network and port configuration management
  • Routing protocol, QoS and security configuration
  • Performance monitoring and management
  • Incident and problem management
  • Change management and vendor management
SECURITY MANAGEMENT
(FIREWALL/UTM/IDS/IPS)
  • Configuration, utilization and performance monitoring
  • Security signature and patch management
  • Configuration and software backup
  • Incident and problem management
  • Reporting and vendor management

Storage and Backup

STORAGE MANAGEMENT
  • Volume / LUN, RAID groups and zone assignment
  • IP SAN or FC SAN network configuration
  • Snapshot and full copy configuration
  • Storage array performance monitoring
  • Software and firmware update and upgrade management
  • Problem resolution
BACKUP MANAGEMENT
  • 24×7 Monitoring
  • Backup policy execution
  • Backup schedule monitoring and troubleshooting
  • Backup job, volume and media management
  • Performance monitoring
  • Problem resolution

Virtual Assets

VIRTUAL INFRASTRUCTURE MANAGEMENT
  • VM resource monitoring – CPU, memory, network, disk, etc.
  • Hypervisor configuration and administration
  • Change management
  • Security management
  • Performance monitoring and management
  • Troubleshooting and vendor management
  • Optimized performance and high uptime of your resources ensured by centralized monitoring & management tools handled by experienced professionals with deep domain expertise
  • Frees up your IT resources for focusing on strategic IT activities related to your core business, while keeping your hosted IT assets efficiently operational and secure