Access Number Services

Global Access Number Service

For enterprises with international presence or customer base, the ability for people – customers, prospects and employees – to easily connect with multinational touch-points of the enterprise is a crucial advantage.

With Reliance Global Access Number Service (GANS), you have a one-stop-shop for ordering toll-free or toll numbers for your business in more than 100 countries. Calls to these numbers can be terminated at one or more international locations of your choice (e.g., Contact Center, Audio Bridge, Back Office, Helpdesk, etc.).
Global carrier-class network
We have partnered with service providers across the globe. For each country that you need this service in, we provide a local calling number (toll free or toll, depending on your choice). When a call originates, our partner carrier in the originating country routes the call to Reliance’s global carrier-class network. The call is then routed to your chosen international location(s).
  • Makes it easy to extend your services across the world
  • Makes your global Marketing initiatives more effective
  • Can also be used for enabling convenient access to company helpdesks (e.g., Travel, IT, etc.) by employees
  • Convenience of centralized ordering and support for numbers in 100+ countries as well as Voice connectivity in India
  • Real-time visibility of available numbers through the number management portal
  • Ease of payment: Single bill across countries, pay in INR, no need to pay in forex
  • Intelligent routing options (powered by the IN platform)—based on parameters like time of day, day of week, load balancing, etc.—for enhanced call management